Privacy
Your privacy is important to us at Uncle Jaq Cruise. We are committed to protecting your personal data and ensuring transparency in how we handle your information.
1. Introduction
Uncle Jaq Cruise values your privacy and is committed to protecting it through compliance with this privacy policy. This document explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, phone number, email, address, and passport details.
- Booking Information: Cruise reservations, special requests, and travel history.
- Payment Data: Credit card details and billing addresses.
- Technical Information: IP addresses, browser type, and device data.
- Location Data: If you enable location services while using our website.
3. How We Use Your Information
We use your personal information for the following purposes:
- To manage and confirm your cruise bookings.
- To personalize your cruise experience.
- To process payments and send invoices.
- To communicate updates, offers, and promotions.
- To enhance website functionality and user experience.
- To comply with legal requirements and prevent fraud.
4. Data Protection Measures
We take strict security measures to protect your personal information:
- Encrypted payment transactions using SSL technology.
- Regular system monitoring to detect security breaches.
- Strict access control to sensitive information.
- Compliance with GDPR and other data protection laws.
5. Data Retention Policy
We retain your data only for as long as necessary to fulfill our obligations. The retention period depends on:
- Legal and regulatory requirements.
- The need to provide services and customer support.
- Security and fraud prevention.
6. How We Share Your Information
We do not sell your personal information. However, we may share data with:
- Payment Processors: To securely process transactions.
- Service Providers: Cruise partners, accommodation providers, and customer support services.
- Legal Authorities: If required by law or in case of fraudulent activity.
7. Your Rights and Choices
You have the right to:
- Access and review your personal data.
- Request corrections to inaccurate information.
- Withdraw consent for data processing.
- Request data deletion where legally permitted.
- Opt out of marketing emails and notifications.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality. You can control cookie settings in your browser.
- Essential Cookies: Required for site navigation and security.
- Analytics Cookies: Help us understand user behavior and improve services.
- Advertising Cookies: Used for personalized ads and recommendations.
9. Data Transfers
Your data may be stored on secure servers outside your country. We ensure compliance with international data protection laws.
10. Children's Privacy
We do not knowingly collect data from children under 13. If such data is found, we take immediate action to remove it.
11. Policy Updates
We may update this privacy policy periodically. Changes will be posted on our website.
12. Contact Information
If you have any questions about our privacy practices, you can contact us:
Uncle Jaq Cruise
Email: support@unclejaqcruise.com
Phone: +1 (555) 123-4567
Address: 123 Ocean Drive, Miami, FL 33139, USA