Privacy & Policy

At Uncle Jaq Cruise, we are committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

• Personal Information: Name, email, phone number, address, payment details.
• Booking Details: Cruise reservations, seat preferences, special requests.
• Technical Information: IP address, browser type, device details, login timestamps.
• Behavioral Data: Pages visited, interactions, preferences, and feedback.

2. How We Use Your Information

We use the collected information for:

• Processing bookings and managing reservations.
• Sending booking confirmations, updates, and notifications.
• Improving website experience and customer service.
• Personalizing offers, promotions, and recommendations.
• Ensuring security, fraud prevention, and compliance with legal requirements.

3. How We Store and Protect Your Data

We implement strong security measures to protect your data:

• Encrypted payment transactions using SSL technology.
• Secure data storage with access controls.
• Regular security audits and vulnerability checks.
• Strict authentication protocols to prevent unauthorized access.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Payment processors, booking partners, and IT support teams.
• Legal Authorities: When required by law or in case of fraud investigations.
• Marketing Partners: To provide personalized offers and travel deals.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience. You can manage cookie settings in your browser.

• Necessary Cookies: Required for site functionality.
• Performance Cookies: Help us analyze user interactions.
• Marketing Cookies: Used for targeted advertisements.

6. Your Rights and Choices

You have control over your data and can:

• Request access to your stored information.
• Update or correct inaccurate personal details.
• Opt-out of marketing communications.
• Request data deletion, subject to legal and operational constraints.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

8. Children's Privacy

We do not knowingly collect data from children under 13. If we become aware of such data collection, we will take steps to delete it immediately.

9. International Data Transfers

If you access our services from outside your country, your data may be transferred to servers in different locations. We ensure compliance with data protection laws across regions.

10. Data Retention Policy

We retain your data only as long as necessary for legal, contractual, and operational purposes. Data related to transactions is stored for accounting and compliance reasons.

11. Security Breach Policy

In case of a data breach, we will notify affected users and regulatory authorities as required by law. Our response plan includes immediate risk mitigation and security enhancements.

12. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the latest revision date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Uncle Jaq Cruise

Email: support@unclejaqcruise.com

Phone: +1 (555) 123-4567

Address: 123 Ocean Drive, Miami, FL 33139, USA